Privacy Policy

Last updated: September 2026

Caroline C Creative respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, store and protect your information when you visit this website, make an enquiry, book a service or work with me.

Who I am

Caroline C Creative is a trading name of Codenv Ltd, a company registered in Northern Ireland.

I provide photography and creative services from Northern Ireland, working with individuals, businesses and organisations across Northern Ireland, Ireland and the UK.

For the purposes of UK data protection law, Codenv Ltd is the data controller responsible for personal information collected and processed through this website and my services.

Information I may collect

I may collect personal information when you contact me, make an enquiry, book a service or otherwise interact with my website or business.

This may include:

  • Your name
  • Email address
  • Telephone number
  • Business or organisation name
  • Information you provide through enquiry or contact forms
  • Information relating to a photography, event or creative project
  • Booking and contract information
  • Payment and invoice information
  • Communications between us
  • Technical information relating to your use of this website, such as IP address, browser type and device information
  • Photographs, video or other content created as part of a commissioned photography or creative project

I only collect information that is relevant to providing my services, communicating with you and operating my business.

How I use your information

I may use your personal information to:

  • Respond to enquiries
  • Arrange discovery calls, bookings and photography sessions
  • Plan and deliver photography and creative services
  • Manage contracts, invoices and payments
  • Deliver galleries, photographs and other agreed content
  • Communicate with you before, during and after a project
  • Maintain appropriate business and financial records
  • Improve and maintain my website and services
  • Comply with legal, tax and regulatory obligations

Lawful basis for processing

Depending on the circumstances, I process personal information because:

  • It is necessary to take steps at your request before entering into a contract
  • It is necessary to fulfil a contract with you
  • I have a legal obligation to retain or process certain information
  • I have a legitimate business interest in operating, administering and improving my services
  • You have given consent, where consent is required

Where I rely on legitimate interests, I will only do so where those interests are not overridden by your rights and interests.

Photography, video and image use

Photographs and video created during a commissioned session may contain personal information where an individual can be identified. Photographs of identifiable individuals can constitute personal data under UK data protection law.

Images and video may be processed and stored as necessary to plan, provide and deliver the photography or creative services agreed with you.

Permission for Caroline C Creative to use photographs or video for my own portfolio, website, social media, marketing or promotional purposes is addressed separately in the relevant Terms & Conditions or agreement for the service.

Commissioning photography does not, by itself, mean that images will automatically be used for promotional purposes outside the terms agreed with you.

Sharing your information

I do not sell or rent your personal information.

I may share information with trusted third-party service providers where this is necessary to operate my business or provide services to you. This may include providers used for:

  • Website hosting
  • Client management and booking
  • Contracts and invoicing
  • Payment processing
  • Online gallery delivery
  • Cloud storage and file transfer
  • Email and communications
  • Accounting and business administration

These providers may process personal information on my behalf as part of providing their services.

I may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

International data transfers

Some of the third-party services I use may process or store information outside the UK.

Where personal information is transferred internationally, I take reasonable steps to use service providers that have appropriate safeguards in place for the protection of personal information in accordance with applicable data protection law.

How long I keep your information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records and meeting legal, accounting and tax requirements.

The length of time information is retained may vary depending on the type of information and the nature of the service provided.

Photography and creative files may be retained for longer periods for legitimate business, archival or backup purposes where appropriate.

How I protect your information

I take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Cookies and website analytics

This website may use cookies and similar technologies to support its operation, understand how visitors use the website and improve the user experience.

Where required, you will be given the opportunity to manage your cookie preferences.

Further information about cookies used on this website may be provided through the website’s cookie notice or cookie settings.

Your data protection rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to:

  • Request access to the personal information I hold about you
  • Ask for inaccurate information to be corrected
  • Ask for your personal information to be deleted in certain circumstances
  • Ask me to restrict how your information is used
  • Object to certain uses of your personal information
  • Request transfer of your information in certain circumstances
  • Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exceptions.

If you wish to exercise any of these rights, please contact me using the details below. The ICO confirms that individuals have rights to ask organisations whether they hold their personal information and to request copies of it.

Third-party links

This website may contain links to third-party websites.

I am not responsible for the privacy practices or content of other websites. I recommend reviewing the privacy policy of any third-party website you visit.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my services, website, business practices or legal requirements.

The latest version will always be published on this page with the date it was last updated.

Contact

If you have any questions about this Privacy Policy, how your personal information is handled or wish to exercise your data protection rights, please contact:

Caroline C Creative
A trading name of Codenv Ltd
Northern Ireland
Email: info@caroline-c.com